Frequently asked questions

What is Spoken?

Spoken Nutrition is a world-class nutraceutical line, formulated by the performance coaches behind the world's top athletes designed to solve real problems and deliver real results.

What is the story behind Spoken? 

Spoken was started by a group of world-class performance coaches behind some of the world's top athletes. They recognized that their hands-on experience as coaches, when paired with leading science, could help them formulate nutritional supplements better than science or experience alone. And so Spoken was born.

Is Spoken NSF-for-Sport certified?

Yes, all Spoken products are NSF Certified for Sport.

Is Spoken only meant for Athletes?

Not at all. True, Spoken Nutrition was designed to by the performance coaches behind the world's top athletes to solve real problems for their athletes. But proper nutritional supplementation is something can benefit everyone, and that's exactly what Spoken provides.

Can children take Spoken products?

The nutritional needs of children are different from those of adults. It is best to consult with a medical professional before giving any Spoken products to children.

Where can I buy Spoken?

All Spoken products are available on our website, as well as select retail partners across North America. A complete list can be found here.

Do you charge for shipping?

For retail customers, we offer free shipping on orders of $65 or more. For orders below $65, the shipping rates will appear at the time of your order. For wholesale orders, we offer free shipping on orders of $500.00 or more. For orders below $500.00, the shipping rates will appear at the time of order. Eligibility for free shipping will be calculated based on the order subtotal (after discounts, before taxes and shipping).

How long does my order take to ship?

We offer standard shipping of 3-6 business days, and our processing time for most orders is 1-2 business days. However, as with athletes, rest and recovery is important for us too so orders do not ship on weekends or statutory holidays. Also, please note that we do not control the weather or international affairs. So, while we try to make sure you get your orders on a timely basis, shipping delays may happen.

SUBSCRIPTIONS

What is a Spoken Subscription?

A subscription gives you the option to get recurring deliveries of your favorite Spoken Nutrition products, shipped automatically on the schedule you choose, so you never run out.

How do Subscriptions work?

Go to your favorite Spoken products. Select "Subscribe and save" to get deliveries every 4 weeks, while saving you 10% off your selected subscription products, and we’ll take care of the rest. Note, only select products are available to subscribe to.

Can I manage my Subscriptions?

Yes, you can manage your subscriptions by signing in to your customer account and viewing the "Subscriptions" tab, or by clicking "Manage your subscription" in your subscription emails. Please note, if your order has already been processed, any changes will apply to the following delivery. You can skip, pause, cancel, resume your subscription, and update your payment method and shipping address in your account.

Will I be notified about Subscriptions? 

Yes, you will be notified by email to confirm and manage your subscription immediately. You will also receive emails on upcoming order notifications, payment failure, and if you skip/pause/cancel/resume your subscription.

How does the discount work?

Subscribers receive 10% off their initial subscription orders and future recurring subscription orders, compared to one-time purchases. Other discounts cannot be combined.

Can I order Subscriptions as a Spoken Affiliate?

Yes, you and your network can still enjoy the perks of subscriptions! Make sure to use your affiliate URL link as your code cannot be stacked and applied.

Can I change my delivery frequency?

While you can't change delivery frequency, you can sign in to view all upcoming deliveries and skip or pause as you like.

Can I swap products in my Subscription?

This feature is not available at this time. Instead, we recommend cancelling your subscription and restarting a new subscription with your desired products.

Is there a minimum commitment?

Nope. Sign up anytime. Cancel anytime.